Help lines in case of emergency

  • Unified reference service of the city of Moscow (including on issues of accessibility and quality of free medical care) 

8 (495) 777-77-77

  • Doctor on duty at the Station of emergency and emergency medical care named after A.S. Puchkova

8 (495) 620-42-33 or 103 - Medical advisory panel (doctor on duty)

8 (495) 620-42-25 or 103 – Pediatrician on duty

  • Information about hospitalization of patients

8 (495) 620-41-40

  • Operational and administrative service of the Department of Health of the city of Moscow

8 (499) 251-83-00 (24/7)

  • Psychiatric care

8 (495) 620-42-30

  • Eye Ambulance (Adult)

8 (495) 699-61-28

  • Information service of the DZM on drug provision

8 (495) 974-63-65

opening hours: mon. - Sat. from 08.00 to 20.00, Sun. - weekend

  • Help Desk for Price Enforcement of Medicines on the Essential and Essential Medicines List

8 (495) 531-69-89

opening hours: mon.- thurs. from 8.00 to 16.45, Fri. from 8.00 to 15.30, except holidays (lunch break: 12.30 -13.00)

  • Vaccination Help Desk

8 (499) 194-27-74

  • Depending on the place of residence, you can also contact the information phones of the Directorate for Coordinating the Activities of Medical Organizations of the Moscow City Health Department and the Directorate for Ensuring the Activities of Public Health Institutions of the Troitsky and Novomoskovsky Administrative Districts (more...) 
  • MHC AIDS - reference phone

8 (495) 366-62-38

  • Emergency medical and psychological assistance in crisis situations

8 (499) 791-20-50

  • "Helpline" on drug addiction, HIV/AIDS

8 (495) 421-55-55

  • "Helpline" obstetric service

8 (495) 332-21-13

opening hours: mon.–fri. from 09.00 to 18.00, Sat, Sun. - weekend

  • Telephone for psychological assistance in Moscow

051 - from a landline phone (free of charge)

8-495-051 - from a mobile phone (only the services of a telecom operator are paid according to the tariff plan).

  • GBU "Moscow Service for Psychological Assistance to the Population" of the Department of Labor and Social Protection of the Population of Moscow

8 (499) 173-09-09